Global Admin: Quick Start

Global Admins represent the pinnacle of system administration, wielding comprehensive control and oversight across the entire platform. They possess the highest level of user access and permissions, responsible for managing critical system-wide configurations and security.

Their role encompasses configuring global system settings, managing user roles, and strategically assigning Smart Group ownerships to Business Admins. Global Admins have the unique capability to oversee organizational configurations across Knowledge Bases, Blueprints, and Content, while also managing critical aspects like platform branding and monitoring comprehensive system metrics including user activity and token usage.

The upcoming videos will provide an in-depth exploration of the Global Admin's capabilities, demonstrating how they can navigate and control the platform's most sophisticated administrative functions. These videos will showcase the intricate balance of power and responsibility inherent in the Global Admin role, highlighting their ability to recognize and manage system-wide elements while respecting specific access limitations.

You will learn how Global Admins can maintain system integrity, manage high-level configurations, and ensure optimal platform performance across the entire organizational ecosystem.

Roles within Sairis

We start by introducing you to Roles and the actions users will be permitted.

User Control

Next how to add, edit, and manage users placed in those Roles.

Smart Group Setup

Move on to organize users into Smart Groups for streamlined permissions and management

Manage Knowledge Bases

Discover how to create and structure knowledge bases, and assign Group ownerships appropriately.

Control Blueprints

Find out how to build and customize Blueprints as templates for your department’s workflows

Loading & managing Content

Get step-by-step instructions for uploading and managing content using the Content Manager

System Branding

Customize the appearance of your organization's platform

System Security Settings

Configuring authentication, authorization, and access control for your organization's platform.

Summary

This guide outlines the responsibilities and capabilities of Global Admins within the Sairis platform, focusing on system-wide administration and configuration.

• Roles within Sairis:
  Understand the different user roles and the permissions associated with each.

• User Control:
  Learn how to add, edit, and manage users, assigning them to appropriate roles.

• Smart Group Setup:
  Organize users into Smart Groups to streamline permissions and management.

• Manage Knowledge Bases:
  Create and structure knowledge bases, assigning group ownerships as needed.

• Control Blueprints:
  Build and customize blueprints to serve as templates for departmental workflows.

• Loading & Managing Content:
  Upload and manage content using the Content Manager tool.

• System Branding:
  Customize the platform's appearance to reflect your organization's branding.

• System Security Settings:
  Configure authentication, authorization, and access controls to secure your organization's platform.

Each section includes detailed instructions and, where applicable, video walkthroughs to assist Global Admins in effectively managing the Sairis platform.